Frequently Asked Questions

SoFloat Returns Policy

Unfortunately for change of mind we do not offer returns, exhanges or refunds. Please ensure you are happy with your purchase before you go ahead! If you require further information please email us at contact@sofloat.com

We reserve the right to repair or replace faulty items.

What fabric is your SoFloat made out of?

The SoFloat you’ve ordered is constructed of quality weatherproof, UV resistance, 100% acrylic fabric. The fabric has been treated to make it weather resistant and waterproof. All products feature stainless steel rings and and inner mesh bag for easy cleaning of the beans at the end of the season.

Does it come pre-filled with beans?

SoFloat’s are posted flat pack without the beans. They have a removable liner and can easily be filled with polystyrene beans.  Polystyrene beans are available in a variety of stores and online in the USA.

Please follow this link to find out where you can buy beans.

If you are having trouble locating beans in your area please contact the SoFloat team via contact@sofloat.com and we will be able to help!

Make sure you use polystyrene not shredded foam in your SoFloat.

How do I fill my SoFloat?

All you need to do is place the mesh lining inside the outer covering. Unzip, pour your polystyrene beans in, shake it to ensure beans reach the corners, zip up and you are good to go! You will find information on how many beans you require on the product pages.

Lifestyle Longer: 450L to 500L of polystyrene beans

Cloud Nine Pillow: 300L – 350L of polystyrene beans

How does it float?

SoFloat’s are designed to be filled with polystyrene beans which make them very buoyant. They have been constructed with waterproof and weather resistant materials which makes for a durable floating lounger. The mesh base allows for any excess water to drain out of the bean bag when it is removed from the pool.

We guarantee  that if yo SoFloat is filled correctly there is no way you will be able to sink it!!

Are there any special care instructions?

SoFloat is a very low maintenance product! We only use fabrics that are muold resistant and easy to wipe down.  We recommend cleaning your SoFloat with a damp cloth and mild soap for spills and general dirt.

To ensure a longer product life, we do recommend taking the SoFloat out of your pool after use – remember, it doubles as a outdoor beanbag, so drag your beanbag out of the pool once you’re  done and get ready for some lounging on dry land!

Can I leave my SoFloat in the pool over night?

If you want to your SoFloat to last a few summers, we recommend removing your SoFloat from the pool after use. All you need to do is slowly drag your SoFloat from the pool, allowing excess water to drain from the mesh base as you remove it. SoFloat is an outdoor product and has been made to endure the outdoor conditions, however, if you can store your SoFloat in a pool shed or garage over the winter season you will get optimum use of it for many years!

Can I leave the SoFloat in the sun?

Whilst the SoFloat is fade resistant, to keep it fresh and looking like new we recommend storing it out of the sun when not in use.  Product left in direct sunlight for extended periods of time will show signs of fading, this is part of the ageing process and shouldn’t affect the use of the SoFloat.

What should I do with my SoFloat over winter?

Give your SoFloat a good wash with fresh water. We recommend hosing it down with cool water, and wiping the cover with a mild detergent to ensure chlorine or salt is removed. Allow your SoFloat to fully dry out. We suggest storing your SoFloat somewhere dry and sheltered, ideally the garage or pool shed.

What if I want to return my SoFloat? 

Unfortunately for change of mind we do not offer returns, exhanges or refunds. Please ensure you are happy with your purchase before you go ahead! If you require further information please email us at contact@sofloat.com

We reserve the right to repair or replace faulty items.


Didn’t see the answer to your question? Don’t hesitate to get in touch and we’d be happy to help! contact@sofloat.com